How does the facility handle load-shedding?
Load-shedding has been one of South Africa's biggest business challenges, and offices often rely on inverters and generators to stay online. Stage 6 or not, the Johannesburg facility keeps running on its own batteries and generators. Cooling and power paths are duplicated, so maintenance does not require downtime. Your customers can reach your site even when their own neighbourhood is in the dark, provided their mobile network is running. Eskom schedules no longer dictate your uptime. Diesel supplies are managed by the facility.
What is the difference between LXC and KVM here?
Linux servers in Johannesburg run as LXC containers, which share the host's kernel and avoid the overhead of emulating hardware. That makes them very efficient and fast to start, ideal for web servers, databases and APIs. Windows servers run under KVM, which provides full hardware virtualization, because Windows needs its own kernel. Both give you isolated resources and full administrative access. The only practical limitation of LXC is that you cannot load your own kernel modules, which few web projects need.
Can I host a game server for South African players?
Yes. South African gamers have long suffered high ping to European servers, and a Johannesburg server changes that dramatically. NVMe storage speeds up world loading, reserved resources keep tick rates stable and unlimited traffic suits busy communities. Popular choices include Minecraft, FiveM, Rust and Counter-Strike 2. Players in Cape Town and Durban are also well served. Grow the plan as your community grows. Local esports leagues often host here too. Local leagues appreciate the difference. Ping drops dramatically. Try it.
Can I accept PayFast, Ozow or SnapScan payments?
Yes. PayFast, Ozow and Yoco provide shop plugins and APIs that run normally in Johannesburg. Hosting locally keeps payment callbacks and confirmation pages quick for South African shoppers, which reduces abandoned carts. Black Friday is huge in South Africa, so faster ports help during that week. Patch plugins before the November sales rush. SnapScan QR payments also have integrations for common platforms. Local hosting keeps callbacks quick for South African shoppers, and a middle-tier NVMe plan handles most stores. Keep modules current.
Does hosting in Johannesburg help with POPIA?
South Africa's Protection of Personal Information Act governs how personal data is processed, and many customers and partners prefer data to remain in the country. A Johannesburg server keeps data physically in South Africa, which simplifies those conversations. Compliance also depends on your own measures: appoint an information officer, encrypt personal data, restrict access and document your processing. You set those controls yourself, which makes them easy to demonstrate. The Information Regulator expects documented controls. Advisers can confirm specifics. Many clients ask.
Can I serve neighbouring countries from Johannesburg?
Yes. Johannesburg is the main internet hub for Southern Africa, with routes to Botswana, Zimbabwe, Mozambique, Namibia, Lesotho and Eswatini. Many companies serving the region host in Johannesburg and publish country-specific pages from one server. South African users see the best performance, while neighbouring countries are served well for most applications. For media-heavy content with audiences further north, a CDN can cache files closer to visitors. Mining companies and retailers with operations across the SADC region often choose this approach, keeping one central server in Gauteng for all their regional sites and tools.
Are reinstalls and reboots really free?
Yes. You can request operating-system reinstalls and hard reboots as often as you need, at no extra cost. That makes it easy to test different distributions, rebuild after an experiment or recover from a configuration mistake. Remember that a reinstall wipes the disk, so back up your data first. Reboots can be triggered from the client area or through a support ticket, and they resolve most frozen-server situations within minutes. Developers testing several Linux distributions find this especially useful, since trying a new image costs nothing but a few minutes.
When would I need a port faster than 1 Gbps?
Most websites, online stores and business applications never saturate a 1 Gbps port. Faster ports, up to 10 Gbps, are worth considering for video streaming, large software downloads, busy game servers with many players, backup targets receiving large transfers and data replication between locations. Traffic is unlimited at every speed, so the choice is about how quickly data needs to move at peak times. You can start with 1 Gbps and move to a faster plan later without changing servers.
