How long does it take to deliver a dedicated server?
Delivery depends on the location and the configuration. Standard builds in well-stocked facilities are often ready within a few hours, while custom hardware, larger RAID arrays or locations where stock is limited can take one to three business days. The expected delivery time is shown on each country page. Once the server is ready, you receive the IP addresses and login details by email, and our engineers remain available if the installation needs adjusting.
Which operating systems run on your dedicated servers?
You can run mainstream Linux distributions such as Ubuntu, Debian, AlmaLinux and Rocky Linux, Windows Server editions where a licence is supplied or provided by you, and hypervisors such as Proxmox VE or VMware ESXi. Because the hardware is entirely yours, you can also install a custom image through remote console access where available. If you are unsure which system suits your workload, our team can recommend one before deployment.
Do I get full root or Administrator access?
Yes. Every dedicated server is delivered with full root access on Linux or the Administrator account on Windows. You decide what software to install, how to configure the firewall and who else can log in. Our support team can still help with reboots, reinstalls and network troubleshooting, but we do not log in to your server without your permission.
Why choose a server in a smaller market rather than a big hub?
A server inside the country where your users are reduces latency, which makes websites and applications feel faster. Local IP addresses are also treated as domestic by banks, payment gateways, government portals and search engines, which matters for many businesses. In some industries, local data residency is a legal requirement. Big hubs remain excellent for regional coverage, and many customers combine both approaches.
Can I upgrade a server after ordering?
Memory and storage upgrades are often possible on the same machine, subject to the hardware and stock in that location. Larger changes, such as a different processor family, usually mean moving to a new server, and our engineers can help plan the migration with minimal downtime. Contact support with your requirements and we will confirm the options for your location.
How is bandwidth measured?
Each location lists its bandwidth as either a monthly transfer allowance or an unmetered port speed. Transfer allowances count both incoming and outgoing data. If you expect traffic above the listed allowance, tell us before ordering so we can recommend a larger package or port. You can monitor usage in the client area during the month.
How can I pay for a dedicated server?
You can pay by credit or debit card, PayPal and selected cryptocurrencies. Prices are listed in US dollars per month. Some locations offer discounts for longer billing periods, shown on the location page where available. Invoices are available in your client area for accounting.
What happens if hardware fails?
Our engineers monitor servers and replace failed components such as disks, power supplies or memory as quickly as possible, usually within hours in staffed facilities. For data protection, we strongly recommend RAID where offered and regular off-server backups, because hardware replacement restores the machine but cannot recover data that was never backed up.