What is BDIX and why does it matter?
BDIX, the Bangladesh Internet Exchange, is a platform where local ISPs and content providers exchange traffic directly within the country instead of sending it overseas. When your server is connected to BDIX, users on participating ISPs reach it over domestic links, which are faster and often not counted against their international bandwidth. Our Dhaka servers connect to BDIX at 500 Mbps, so local visitors experience much quicker page loads, downloads and streaming. This is a major advantage over hosting in Singapore or India for audiences in Bangladesh.
How is international bandwidth different from BDIX bandwidth?
Each server has two network paths. The BDIX connection handles traffic to and from Bangladeshi ISPs at up to 500 Mbps. The international connection, at 100 Mbps, serves users outside Bangladesh or on networks not participating in BDIX. Routing between the two happens automatically based on the visitor's network. This design lets you deliver content quickly to domestic users while still being reachable worldwide. If most of your audience is international, you may want to discuss a larger international port with our team.
Is DDoS protection really free?
Yes. Every Dhaka dedicated server includes DDoS protection at no additional cost. The mitigation system monitors incoming traffic and filters common volumetric attacks, such as UDP floods and SYN floods, before they reach your server. This is particularly valuable for game servers, news portals and financial services that are frequent targets. For complex application-layer attacks, we recommend combining network protection with software firewalls, rate limiting and a reverse proxy configured on your server. Game server owners in particular tell us this bundled filtering is the main reason they moved from shared hosting in Dhaka.
Why do Dhaka plans include hardware RAID?
Hardware RAID uses a dedicated controller to mirror your data across two drives, so the server continues running if one drive fails. This protects against the most common hardware failure and reduces downtime, since the failed drive can be replaced and the mirror rebuilt without reinstalling the operating system. Solid-state drives also deliver fast performance for databases and websites. Remember that RAID does not replace backups; accidental deletion or malware would be mirrored, so keep separate copies of important data.
When will my Gulshan machine be switched on?
Delivery typically takes between 48 and 120 hours after payment is confirmed. The timeframe depends on hardware availability and any special configuration you request, such as a particular RAID level or operating system. Since the Dhaka line-up has only just joined our catalogue, a quick message to sales lets us hold the exact chassis for you. An email with the IP and passwords lands in your inbox the moment the build is finished. Orders placed during Eid holidays may take a little longer, as facility staffing is reduced for a few days.
Can I host an ISP FTP or media server?
Yes. Many customers use our Dhaka servers to provide FTP archives, game downloads and media libraries to subscribers of Bangladeshi ISPs over BDIX. The large SSD storage, generous traffic and local peering make this efficient. You are responsible for ensuring that hosted content complies with Bangladeshi law and our acceptable use policy, including copyright rules. If your library grows beyond the included 1 TB of SSD, contact support to discuss additional storage options for your server. Large libraries can also be split across two servers, one for the catalogue and one for the files themselves.
Which traffic allowance should I choose?
The right allowance depends on how much data you expect to serve each month. The E5-2667 v2 plan includes 10 TB, which suits most business websites and online stores. The E5-2640 v4 includes 20 TB, while the dual E5-2670 v3 and E5-2678 v3 plans offer 40 TB and 100 TB for streaming, downloads and large platforms. If you are unsure, estimate your average page size multiplied by visitors, or share your current bandwidth statistics with our team and we will recommend an appropriate plan.
Do you support Bangla-language websites and applications?
Absolutely. Bangla script is stored and rendered through Unicode, so as long as your database collation and pages declare UTF-8, conjunct characters and the taka sign display correctly with no special tuning. Hosting those sites in Dhaka ensures they load quickly for local readers. Our support team communicates in English through the ticket system, and we are happy to help with server-level questions such as configuring web servers, SSL certificates and firewall rules for your Bangla content platform. Font files can be self-hosted to avoid third-party delays.
