How does the facility handle load-shedding and power cuts?
Power interruptions are a familiar challenge in Pakistan, so the Islamabad data centre is built with Tier III-grade redundancy. Uninterruptible power supplies carry the load the instant grid power drops, and diesel generators take over for longer outages, with fuel reserves on site. Cooling systems are also backed up so that equipment does not overheat during an outage. This design keeps servers online through load-shedding schedules and unexpected failures, which is one of the main reasons businesses choose a professional facility over hosting equipment in their own offices.
Why is Linux free but Windows charged?
Linux distributions are open source and have no licence cost, so we install them free of charge. Microsoft charges per core for Windows Server, so that cost is passed through as a separate line. Many Pakistani businesses choose Windows for accounting software, ERP systems or applications built on .NET and SQL Server. If your workload runs on Linux, choosing a free distribution keeps your monthly cost lower. Our team can quote the Windows licence for any configuration before you order.
Which plan should I choose for a busy WordPress or WooCommerce site?
For a busy WordPress or WooCommerce store, fast storage and adequate memory matter most. The Xeon E3-1225 v5 with 32 GB of RAM and a 1 TB NVMe drive is an excellent choice, because NVMe greatly speeds up database queries and page generation. If you host many sites or expect very high traffic, the E5-2650 with eight cores and 32 GB, or the E5-2680 v2 with 64 GB, provides more headroom. Combine your server with a caching plugin and object cache such as Redis to get the best performance.
Can I integrate JazzCash or Easypaisa on a site hosted here?
Payment integrations with JazzCash, Easypaisa and Pakistani banks are handled through their merchant APIs, which work from any server with internet access. Hosting in Islamabad provides lower latency to local payment providers and a Pakistani IP address, which some merchant onboarding processes and fraud checks view favourably. Make sure your server has a valid SSL certificate and follows the security requirements set by your payment provider. Our team can help configure SSL and firewall rules on your server if needed.
What does the off-site backup add-on provide?
The off-site backup add-on gives you storage space in a separate location where copies of your data can be kept. This protects against disasters that RAID cannot handle, such as accidental deletion, ransomware or a major failure affecting the primary server. You can schedule automated backups using tools like rsync, Restic or your control panel's backup feature. We recommend keeping at least daily backups of databases and important files, and periodically testing restores to confirm that your backups work as expected.
Why can delivery take up to a week in Islamabad?
Many configurations are ready within two days, but hardware availability in Pakistan can be limited because servers and components must be imported. When a particular model is not in stock, preparing it can take up to a week. A message to sales before checkout tells you exactly what is racked and ready. Share any go-live deadline and we will steer you to hardware that can meet it. Customs clearance on imported parts is the usual cause of longer waits.
Can freelancers host client projects on these servers?
Absolutely. Pakistan has one of the world's largest freelance communities, and many developers host client websites, apps and staging environments on their own dedicated servers. With a hosting panel such as cPanel or Plesk, you can create separate accounts for each client, manage email and install SSL certificates. Full administrative access lets you configure the server exactly as your projects require. Hosting clients' Pakistani projects locally also improves performance for their domestic customers. Payments can be made from Payoneer-linked cards, which many Fiverr and Upwork sellers already use.
Is there a 100 percent uptime guarantee for my server?
The 100 percent SLA applies to the network, meaning the provider commits to keeping network connectivity available at all times and offers service credits if it fails. Hardware and software can still experience issues, such as a disk failure or an application crash, which is why we recommend RAID, monitoring and backups. When hardware faults occur, our team coordinates replacements with the Islamabad facility as quickly as possible. Together, these measures help you achieve very high availability for your Pakistani services.