Why host in Jakarta instead of Singapore?
Singapore is a popular hosting hub for Southeast Asia, but traffic from Indonesian users to Singapore must cross international submarine links. During busy periods these links can become congested, and latency increases. A Jakarta server keeps traffic within Indonesian networks, providing faster and more consistent performance for local users. It also gives you Indonesian IP addresses, which help with local services, payment integrations and search relevance. For businesses whose customers are mainly in Indonesia, domestic hosting is usually the better choice.
What does unmanaged mean for Indonesian servers?
Unmanaged means you are responsible for the operating system, software, security updates and application configuration. The facility maintains the physical hardware, power and network, and replaces failed components. This model gives experienced administrators complete freedom and keeps costs low. Stuck? Ask us for a reinstall, a power cycle or a pointer in the right direction. For ongoing server management, you may consider installing a control panel that automates common tasks, or ask us about additional management options. Many Indonesian developers pair their server with aaPanel to simplify routine work.
Why is there a setup fee for Jakarta servers?
The one-time setup fee of $55 covers preparing the hardware, installing your chosen operating system and configuring the network for your server. It is charged once with your first invoice, and there are no recurring setup charges. This fee reflects the cost of on-site work at the Jakarta facility. Compared with the benefits of local hosting in Indonesia, it is a small one-time investment. Our sales team can confirm the total first invoice amount before you order.
How do the SSD and SATA drives work together?
Each Jakarta server includes two drives: a solid-state drive for the operating system and applications, and a larger SATA hard drive for data. This layout gives you fast boot times and quick application performance, along with plenty of affordable storage for files, backups and media. For example, you might install your web server and database on the SSD and store uploaded images or backups on the SATA drive. You can also configure the drives differently according to your needs.
Can I install my own operating system?
Yes. Besides the standard Linux distributions and Windows Server, Jakarta servers support custom operating system installations from your own ISO image. This is useful if you need a specialised Linux distribution, a firewall appliance, a hypervisor or a particular version not included in our standard list. Our team will provide the tools or instructions to mount your image. You are responsible for ensuring that any custom system is properly licensed and configured. Custom images are also handy for security researchers who need a hardened or minimal distribution.
Is the internal firewall included?
An internal firewall can be configured at the facility to filter unwanted traffic before it reaches your server, adding a layer of protection for your services. Contact our support team to discuss the rules you need, such as restricting access to administrative ports. We also recommend configuring a software firewall on the server itself, such as UFW or firewalld on Linux or Windows Defender Firewall, and keeping your system updated to reduce exposure to attacks. Blocking SSH from all but your office IP is one of the most effective quick wins.
Can a Jakarta server cope with Harbolnas and Ramadan traffic peaks?
Indonesian e-commerce sees its biggest spikes around Harbolnas on 12 December, payday sales on the 25th of each month and the weeks leading up to Lebaran. Because your server is not shared, all of its processor time and disk bandwidth go to your own shop during these peaks. Unlimited traffic means a surge of visitors will not generate extra bandwidth charges. For the busiest stores, we suggest the Core i5-4460 or Xeon E3-1220 plan, a page cache such as Redis or Varnish, and a CDN for product images, which together keep response times low when thousands of shoppers arrive at the same moment.
Can I host Indonesian-language websites and apps?
Absolutely. Your server can host any number of Indonesian, English or multilingual websites and applications. Hosting in Jakarta ensures fast load times for Indonesian users and gives your sites local IP addresses, supporting relevance for .id domains. If you manage multiple sites for clients, installing a control panel such as aaPanel, cPanel or Plesk makes it easy to create separate accounts and manage domains, databases and SSL certificates. Bahasa Indonesia uses the Latin alphabet, so no special fonts or encodings are needed beyond standard UTF-8, and PANDI handles .id domain registrations that you simply point at your server.
