How does the Caracas facility handle blackouts?
Venezuela has experienced major blackouts, some lasting days, and ordinary offices and smaller hosting providers often go offline with the grid. The Caracas facility is equipped with batteries that take over instantly and generators that run the site for extended periods, with fuel planning for longer outages. Cooling and power paths are duplicated so maintenance does not require shutting servers down. We still recommend keeping backups outside the country, since no single facility can rule out every exceptional event, and monitoring your service from an external location.
Are 20 Mbps and 100 Mbps ports enough for my project?
For most Venezuelan websites, bots and business applications, yes. A 20 Mbps port serves many thousands of page views per day for a text-and-image site, and a 100 Mbps port comfortably handles an online store, a news portal or an API with steady traffic. Because traffic is unlimited, you never pay for overage. The ports become a limit mainly for video streaming or large downloads to many users at once; for those, host media on a CDN and keep the server for application logic and databases.
Can I pay with USDT or other cryptocurrencies?
Yes. We accept several cryptocurrencies, including stablecoins such as USDT, which many Venezuelan customers use for international payments. Crypto payments go through a gateway, and your service is activated or renewed once the transaction is confirmed. PayPal and cards are also accepted where available. No activation charge applies in Caracas. Yearly terms freeze the price for twelve months. Many Venezuelan freelancers already hold stablecoins for exactly this purpose. Crypto payments activate as soon as the network confirms them. No bank needed.
Why is Caracas Linux-only?
The Caracas platform is optimised for Linux to keep it efficient and affordable, without Windows licence costs. CentOS, Ubuntu, Debian, AlmaLinux and Rocky Linux are available, and they run nearly all web servers, databases, bots and e-commerce platforms. Control panels such as HestiaCP, CyberPanel, DirectAdmin and cPanel make site management straightforward. If your project needs a Windows application, contact support and we will suggest a nearby location in the region where Windows plans are offered. Most local customers never need Windows at all.
Can I host a Venezuelan news or media site?
Yes. Venezuelan media outlets need hosting that stays online through power problems and copes with traffic spikes when news breaks. Choose a higher tier with a 100 Mbps port, enable full-page caching and serve images through a CDN to make the most of the connection. Unlimited traffic means a major story does not produce an unexpected bill. Harden the server with strong authentication, fail2ban and prompt updates, and keep backups outside the country, since media sites can be targets of attacks.
Is a Caracas server suitable for remittance or payment-related services?
It can be. Many Venezuelans rely on remittances and digital payment tools, and local servers keep dashboards and notifications quick for users in the country. Choose a higher tier with a 100 Mbps port and more memory for transaction processing, encrypt sensitive data and restrict administrative access. Keep detailed logs and off-site backups. Financial and regulatory obligations are your responsibility, so confirm them with qualified advisers before launching. KVM isolation keeps your workload separate from other customers. Families in Maracaibo and Valencia benefit from quicker notifications.
Can I run a Telegram or WhatsApp bot from Caracas?
Yes. Bots are widely used by Venezuelan businesses for sales, customer service and notifications, and they need a server that stays online with a stable IP address. Even the base plan handles a busy bot written in Python, Node.js or PHP, since bots exchange small messages rather than large files. Unlimited traffic removes any concern about monthly usage. Use webhooks for efficiency, keep tokens and databases secure, and upgrade to a larger plan if your bot starts handling many thousands of conversations each day.
Who fixes problems with the hardware or network?
Our engineers are responsible for everything below your operating system in Caracas: failed disks, host faults, network problems and power events at the facility. They also restart frozen servers from the hypervisor and rebuild systems on request. The software side is yours, which keeps Caracas prices accessible. Tickets are answered at any hour, in Spanish or English, and we will share anything we observe from the host that may help you diagnose an issue. Planned works are announced in advance.