How do I connect to my remote desktop?
After your order is processed you receive an email with the IP address, username and password. On Windows, open Remote Desktop Connection, enter the IP and log in. On a Mac, iPhone, iPad or Android device, install Microsoft’s free Windows App, add a new PC with the IP and enter your credentials. Linux users can use clients such as Remmina. Change the password after the first login and install your programs; the desktop then stays exactly as you leave it between sessions.
Will banks and government sites accept logins from the desktop?
The desktop gives you a consistent IP address in the country you chose, which is what many banks and portals look for when deciding whether a login is suspicious. Authentication still uses your own phone, bank app, token or digital identity, so the security of your accounts is unchanged. Each service has its own rules, and some may still ask for extra verification, but customers generally find access far smoother than from a foreign network.
Is a remote desktop the same as a VPN?
No. A VPN routes your own device’s traffic through another network, but your browser, files and software stay on your device. A remote desktop is a complete Windows computer in another country: programs run there, files are stored there and it keeps working when you disconnect. That makes it better for accounting software, trading platforms, shared office use and services that check the device as well as the IP address.
How quickly is a remote desktop delivered?
Most desktops are ready within minutes to a few hours of payment confirmation, depending on the location and plan; the expected time is shown on each country page. If you need a desktop by a specific deadline, such as a tax filing date, mention it in your order notes and our team will prioritise it where possible.
Can several people use one desktop?
Yes, with the right plan. Desktop editions of Windows support one active user at a time. Windows Server editions allow multiple users to work simultaneously with their own accounts, which suits offices and accounting firms, though additional Remote Desktop licensing may be required for concurrent sessions. Choose a plan with enough cores and memory for everyone, and ask our team if you are unsure.
Can I change the Windows edition or my IP later?
Yes. Our support team can reinstall the desktop with a different Windows edition, which resets the system drive, so back up your files first. In many locations you can also request a different IP address if a service flags yours; the first change is free in several countries, as noted on the location pages.
What payment methods are accepted?
We accept credit and debit cards, PayPal and selected cryptocurrencies. Prices are in US dollars per month, and many locations allow prepayment for longer periods. There are no long-term contracts on monthly plans, so you can stop at any renewal.
What am I allowed to use the desktop for?
Any lawful activity, including banking, business software, trading, development and research. Our terms prohibit spam, attacks on other networks, fraud and illegal content, and you are responsible for complying with the laws and platform rules that apply to you, including any sanctions or marketplace policies.