Is a 10 Mbps port enough for my Hong Kong server?
International bandwidth in Hong Kong is relatively expensive, so plans start with a 10 Mbps unmetered port to keep prices low. That capacity suits business websites, APIs, VPNs, trading tools and development environments, particularly when you use caching and compression. If your application serves heavier traffic, such as video or large downloads, you can upgrade the port to 50 Mbps. Our team can help you estimate your needs based on expected visitors and content size, so you choose the right capacity from the start.
What can I do with KVM and IPMI access?
KVM over IP and IPMI give you remote control of the server at the hardware level. You can see the console output, use a virtual keyboard and mouse, power the machine on or off, and mount ISO images to install operating systems yourself. This is invaluable when a firewall rule locks you out, a kernel update fails to boot, or you want to install a system that is not in our standard list. It means you rarely need to wait for data centre staff to fix configuration problems.
Why are five IP addresses included?
Five IPv4 addresses give you flexibility to run several services on one server, such as separate websites with their own SSL certificates, a mail server with dedicated reverse DNS, VPN endpoints or virtual machines with public addresses. Having them from day one also simplifies migrations and testing. If you need more addresses, you can request them with a brief justification, although availability in the Asia-Pacific region is limited and may involve an additional fee. Many customers assign one address to the host itself and the remaining four to containers or VMs that need their own public identity.
Can I use Windows Server on a Hong Kong machine?
Linux is the default, but Windows Server can be installed on request. We provide a trial installation, after which you can purchase a licence to continue using Windows long term. Windows is useful for .NET applications, SQL Server, trading platforms and Remote Desktop use. Because licences are based on core count, the cost varies depending on whether you choose an E3 or dual E5 configuration. Our team will confirm the licence price before activating it. Trial periods let you confirm that your software runs correctly before committing to a paid licence.
Are there restrictions on gaming or proxy use?
Hong Kong servers can be used for most legitimate purposes, but game servers and public proxy services require extra care because they tend to attract attacks and abuse reports, and the facility does not include dedicated DDoS mitigation. If you plan to run either, please contact our team first so we can discuss the risks and suitable configurations. For heavily targeted game servers, a location with built-in protection, such as the Netherlands, may be a better fit. Private game servers for a known group of players usually present no problem.
How quickly is a Hong Kong server delivered?
Most in-stock servers are ready within 12 to 24 hours after payment is confirmed, and some configurations may take two to three days. You will receive an email with your five IP addresses, root or Administrator credentials and IPMI access details. Popular E3 models sell out quickly in Hong Kong, so a short note to sales lets us tag the unit you prefer. IPMI details arrive in the same message, so you can watch the first boot yourself if you wish. Orders placed during Lunar New Year may take slightly longer.
Can I get more memory or a larger server?
Yes. In addition to the listed plans, larger configurations such as dual Xeon E5-2660 v2 processors with 20 cores, 64 GB of RAM and 480 GB SSDs are available on custom quote. Memory and storage upgrades may also be possible on existing servers depending on the chassis. Share your requirements with our sales team and we will recommend the most cost-effective option, whether that means upgrading your current machine or provisioning a new one alongside it. Custom builds typically take a few extra days to assemble.
Does hosting in Hong Kong help reach mainland China?
Hong Kong generally offers better connectivity to mainland China than locations in Europe or North America, but it is not the same as hosting inside mainland China, and cross-border performance can vary depending on the user's network and time of day. Websites serving mainland audiences may need additional optimisation, and certain content is subject to mainland regulations. For many businesses, Hong Kong provides a good compromise between regional reach and a straightforward hosting environment. Testing from a few mainland networks before launch is a sensible precaution.
