Why does the Santiago server have separate national and international ports?
Chilean networks often handle domestic and international traffic separately. Our Santiago servers reflect that with a 100 Mbps port for traffic within Chile and a 1 Gbps port for traffic abroad. Domestic visitors reach your site over local routes, while international connections, such as API calls, backups and users in other countries, have plenty of capacity. For most websites and applications, the combination provides strong performance for both audiences without you needing to configure anything. Chilean ISPs' peering arrangements make this split common.
Can I run a VPN or proxy on a Chilean server?
No. Running them in Santiago results in suspension. The network is reserved for hosting workloads such as websites, email, databases and business applications. Our team can recommend a nearby location that permits lawful tunnels. Remote access to your own server over SSH or Remote Desktop is, of course, fully supported. Suspension would apply immediately. Chilean customers needing tunnels are usually pointed to Buenos Aires or Lima, depending on the use case. Attempts to run such services are detected and lead to suspension.
Is the Santiago facility built for earthquakes?
Chile is one of the most seismically active countries in the world, and its building codes are among the strictest. The Santiago facility is engineered to those standards, with structural design and equipment mounting intended to withstand earthquakes. Redundant power and cooling help keep servers running after tremors that may affect the grid. We still recommend keeping off-site backups in another region or country, so your data remains recoverable in any exceptional event. Earthquake preparedness is part of everyday planning in Chile, and customers here tend to ask about it first.
Can mining-service companies use this server for dashboards and ERP?
Yes. Mining and its supply chain are central to Chile's economy, and service companies need reliable systems for dashboards, maintenance tracking, ERP connectors and document management. A mid-range or larger plan with NVMe storage and enough memory handles these applications well, and Windows plans support Windows-only tools accessed over Remote Desktop. Keep data encrypted, restrict access to company networks and maintain audit logs for clients who require them. Offices in Antofagasta and Calama connect over the national network, keeping dashboards responsive for teams near the mines while data stays safely in the capital.
Which Windows versions are available?
Santiago customers pay the same for Windows as for Linux. Chilean businesses often run accounting and electronic invoicing software on Windows, connecting through Remote Desktop from offices across the country. Size memory for peak users. Check your vendor's VM licensing first. Firms in Concepción and Valparaíso connect just as easily, and each user can have a separate account. Offices in Valparaíso and Concepción can share the same company file this way. Confirm licence terms for virtual machines with each vendor before installing.
Can I host an online shop with Webpay?
Yes. Transbank's Webpay has modules for the common shop engines, and they work normally in Santiago. Hosting in Chile keeps checkout pages and payment confirmations quick for Chilean shoppers. A mid-range plan suits most stores, with NVMe storage for faster product searches. Webpay modules should be updated whenever Transbank releases changes. CyberDay and Black Friday Chile are the main traffic peaks, so consider upgrading before them. Keep modules patched and consider a larger plan before CyberDay. Mercado Pago can be added alongside it.
How much monthly transfer does a Chilean site need?
Chilean plans range from 200 GB up to 6 TB a month. A typical pyme website with compressed images rarely needs more than the smallest allowance, since 200 GB covers tens of thousands of visits. Online shops, blogs and booking sites with steady traffic usually sit comfortably in the one-to-two-terabyte range. Video-heavy sites, software downloads and busy portals are the ones that justify the upper tiers. A usage meter in the client area shows where you stand each month, and moving to a bigger allowance later happens on the same server and address.
Can I host electronic invoicing (DTE) integrations for the SII?
Yes. Chilean businesses must issue electronic tax documents through the SII, and many connect their shop, ERP or accounting system to it through a certified provider or custom integration. Running that integration on a Santiago server keeps it online around the clock and close to Chilean services. Store digital certificates securely, restrict access to the server and keep logs of every document submitted. A Windows or Linux plan works, depending on your software. Because the server is unmanaged, you or your provider stay in control of updates and configuration.
