How do traffic pools work on the Luxembourg plans?
Instead of unlimited traffic, each Luxembourg plan includes a large monthly transfer pool, from 3,000 GB on the smallest desktop to 12,000 GB on the largest, delivered over a 10 Gbps line. These amounts are far above what remote desktop work normally uses; even heavy users who upload large files daily rarely approach them. The pool resets each month. If your work involves moving huge datasets, choose a larger plan or talk to our team, and we will let you know well before you reach your allocation.
What is the 180-day trial licence?
Windows Server editions on Luxembourg desktops are installed with Microsoft's 180-day evaluation period. During this time Windows works fully, allowing you to set up and test your environment. Before the period ends, you should activate Windows with a valid licence key, either one your organisation already owns or one purchased through our team. If you are unsure which licence you need, contact support and we will explain the options. Activation does not require reinstalling, so your settings and files remain intact.
Can cross-border commuters use the desktop from home?
Yes. Employees living in France, Belgium or Germany can connect to a Luxembourg desktop from home, using the same applications and files as in the office. The company's data stays in Luxembourg, and the desktop's Luxembourg IP keeps access to local portals consistent. Employers should still observe the tax and social security rules that limit the number of days cross-border workers may work outside Luxembourg; the desktop does not change those rules, but it makes compliant remote days far easier to organise.
Is a single-core desktop useful?
The single-core plan with 2 GB of memory is ideal for one lightweight task, such as keeping a secure browser logged into a specific portal, running a small monitoring tool or providing a Luxembourg presence for correspondence. It is not designed for heavy multitasking. For an everyday workstation with Office and several browser tabs, the two-core plan with 4 GB or the four-core plans are more comfortable. Stepping up later keeps your data and address. Many companies keep one as a dedicated banking terminal.
Why choose Luxembourg over Belgium or Germany?
If your work is connected to Luxembourg's financial sector, European institutions or a company registered in the Grand Duchy, a Luxembourg IP aligns your digital presence with that jurisdiction. It also offers a neutral, central location for teams spread across Benelux, France and Germany. The generous storage and traffic allocations are another reason. If you only need general Western European access, our Netherlands or Germany desktops may be more economical, and our team can help you compare. Many fund administrators simply need the Luxembourg address on record.
How is the desktop protected?
Each desktop is an isolated KVM virtual machine behind a firewall in a Tier III facility, and Remote Desktop connections are encrypted. Strengthen security by using long unique passwords, enabling Network Level Authentication and, where possible, allowing connections only from your office or home IP addresses. Keep Windows updated and install endpoint protection suitable for your organisation. Financial firms often add multi-factor authentication for Remote Desktop, which can be configured with third-party tools. Our team can review your setup on request.
Can I store large reports and archives on the desktop?
Yes, and this is one of the range's strengths. The four- and eight-core plans provide between 240 GB and 450 GB of NVMe-based SSD, enough for years of quarterly fund reports, audit working papers, scanned contracts or a media archive. Because storage is fast, opening a 200-page PDF or a large Excel model is quick even over a modest home connection, since only the screen image travels to you. Regulated records often need to be retained for many years, so keep an additional encrypted copy elsewhere, for instance on a second Luxembourg desktop or in EU cloud storage, and test restores periodically.
How quickly can a Luxembourg desktop be deployed?
Once payment clears, the desktop is usually created within minutes and at most within a few hours. You receive the Luxembourg IP, the Administrator account and a temporary password by email. Since the Grand Duchy is a new addition to our site, a quick message to our team before ordering lets us confirm availability and prepare anything special, such as additional user accounts for colleagues commuting from Metz or Trier. After logging in, change the password, activate your Windows licence when ready, apply updates and install your reporting tools; most users are working within the first hour.
