Which product should I choose: VPS, RDP or dedicated server?
Choose a VPS if you want to host websites, applications or development projects and are comfortable managing a Linux or Windows server. Choose a remote desktop (RDP) if you mainly need a ready-to-use Windows computer with a local IP address, for example to reach banks, government portals or marketplaces in another country. Choose a dedicated server when your workload needs an entire physical machine, such as large databases, virtualisation clusters, game servers or high-traffic stores. Each product page explains the differences in more detail, and our team can recommend an option if you describe your project.
Why does the server location matter?
Location affects three things: speed, trust and compliance. A server close to your users answers requests faster, which improves page load times and the responsiveness of remote desktops. A local IP address is treated as domestic by banks, payment providers, government services and search engines, which matters for many businesses and individuals. Finally, some industries and contracts require data to stay inside a particular country. That is why we offer servers in many smaller markets as well as the major internet hubs.
How quickly are servers delivered?
Most VPS and RDP orders are ready within minutes to a few hours after payment confirmation, depending on the location. Dedicated servers usually take from a few hours to a few business days, depending on hardware availability and the configuration you choose. The expected delivery time is listed on each location page, and you receive your login details by email as soon as the server is ready.
Do I get full root or Administrator access?
Yes. VPS and dedicated servers come with full root access on Linux or the Administrator account on Windows, and every remote desktop includes Administrator rights. You can install the software you need, configure firewalls and manage users yourself. Our services are unmanaged by default, which means you control the system while our engineers look after the hardware, network and reinstalls on request.
Which payment methods do you accept?
We accept credit and debit cards, PayPal and selected cryptocurrencies. Prices are listed in US dollars per month, and many plans can also be prepaid for longer periods. Monthly plans have no long-term contract, so you can cancel at the end of any billing period from your client area.
How do I get help if something goes wrong?
Open a ticket from the client area or the Submit a Ticket button at the top of every page. Our engineers respond around the clock to requests such as reboots, reinstalls, network problems and billing questions. For urgent issues, include your service details and a short description of what you see, and we will prioritise the request.