Can I use Japanese net banking from the Tokyo desktop?
Yes. Web banking from MUFG, SMBC, Mizuho, Japan Post Bank, Rakuten Bank, SBI Sumishin and others runs in a browser on your desktop, and the Japanese IP avoids the foreign-access blocks some banks apply. Many banks use one-time passwords sent to a Japanese phone number or generated by a token or app, so keep those available. Japanese professionals abroad commonly use the desktop to pay credit card bills, manage investments in NISA accounts and transfer funds to family. Use strong passwords and never save banking credentials in the browser.
Can I type in Japanese on the desktop?
Yes. Install the Japanese language pack and Microsoft IME, and you can type kanji, hiragana and katakana in any application. The entire Windows interface can be switched to Japanese if you prefer, which makes Japanese-only software easier to use. The Remote Desktop client can use a Japanese keyboard layout on your local machine, including the Hankaku/Zenkaku key, or you can toggle input modes with Alt and the tilde key. Our support team can help configure the language if needed.
Is the Tokyo facility safe from earthquakes?
The data centre is built to Japanese seismic standards, with structural reinforcement or isolation, and its power systems include uninterruptible supplies and generators with fuel for extended outages. Japan's data centre industry has extensive experience with earthquakes and typhoons, and facilities are designed to keep running through them. Of course, no location is completely free of risk, so we recommend keeping backups of important files, but Tokyo is one of the most resilient places in Asia to host a desktop.
Can I sell on Rakuten or Mercari from the desktop?
Yes. Many cross-border sellers use the Tokyo desktop to manage listings on Rakuten, Mercari, Yahoo! Auctions and Amazon Japan, communicate with buyers and check how products appear to Japanese shoppers. Using a Japanese IP gives a consistent view of the marketplace. Always follow each platform's rules on seller registration, residency and payments; some require a Japanese address or bank account. The desktop provides the technical environment, but compliance with platform terms is your responsibility. Sellers shipping from abroad often pair the desktop with a Japanese forwarding service so that order handling, customer messages and returns can all be managed from one Tokyo session.
Is the desktop good for trading during the Tokyo session?
Yes. The Tokyo desktop sits close to Japanese brokers and Asian liquidity providers, so trading terminals see short response times during the Tokyo session. It stays online around the clock in a Tier III facility, which is ideal for expert advisors and automated strategies that must run continuously. Choose the two-core plan for one or two terminals, or the four-core or eight-core plans for multiple brokers and heavy indicators. Check your broker's policy on remote desktop use before starting.
How much data can I transfer each month?
Monthly transfer starts at 1,000 GB on the single-core plan and rises to 2,000, 3,000, 4,000, 5,000 and 6,000 GB on larger plans. Remote desktop sessions use little data, so most customers never approach these limits; the allowance is mainly consumed by downloads, uploads and updates. If you plan to move large media files, choose a higher plan. You can monitor usage in your client area at any time and upgrade if needed without changing your IP.
What if a Japanese service blocks my IP?
It is rare, because every IP is screened before allocation, but some services use strict filters. If that happens, open a ticket and our team will assign a different Japanese IP. The first swap is free, and subsequent swaps cost $5. The change usually completes quickly and does not affect your files or settings. If the problem persists, our support team can investigate and suggest solutions. Keep in mind that some Japanese platforms also check the phone number or card linked to an account, so an IP swap alone will not resolve every verification issue; our engineers can help you identify which factor a service is reacting to.
How do I connect to my Tokyo desktop?
After deployment you receive an email with your Japanese IP, username and password. On Windows, open Remote Desktop Connection, enter the IP and log in. On a Mac, iPhone, iPad or Android device, use Microsoft's Windows App. Once logged in, change your password, update Windows and install your software. You can connect from multiple devices, though only one active session per user at a time, and the desktop keeps your work open between sessions. A wired or stable Wi-Fi connection on your side gives the smoothest experience.
