What is the typical provisioning and setup time for a Kathmandu virtual machine?
Our standard delivery and provisioning time ranges between 3 to 24 hours from the exact moment your invoice payment is verified by our billing department. This brief window ensures that our datacenter engineers can cleanly allocate dedicated hardware resources, execute baseline clean operating system installations, patch security parameters, and verify network routing paths prior to turning over administrative credentials. We maintain a strict quality assurance process during deployment so that your instance is fully optimized, completely uncompromised, and ready for production workloads the second you log in.
Can I upscale my hardware resources dynamically if my application outgrows its current plan?
Yes, scaling is entirely frictionless. Every deployed Cloud VPS can be upscaled by upgrading to the next-level plan effortlessly through your centralized client dashboard. This fluid, on-demand scalability ensures your virtual machine can instantly accommodate sudden user traffic surges, larger application data sets, or expanded software architectures without requiring manual, time-consuming data migrations or extensive system reconfigurations. Simply choose your new hardware tier, initiate the upgrade, and our KVM hypervisors will adjust your allocated vCPU cores, memory, and storage instantly.
What types of port speeds and bandwidth configurations are available at checkout?
We offer two distinct, highly tailored connectivity options to perfectly align with your specific network traffic requirements. You can choose a standard network port with a 100 Mbps connection featuring generous monthly bandwidth allocations starting at 1000 GB and scaling all the way up to a massive 8 TB cap. Alternatively, if your application demands constant, un-metered data transfers, you can select an unlimited bandwidth option with a dedicated internet connection starting from 2 Mbps up to 50 Mbps during the checkout configuration phase.
Is the operating system installation customizable, and can it be changed at a later date?
Absolutely. We provide a broad selection of both Linux and Windows operating systems at the exact same pricing, allowing you to choose your preferred platform—such as Windows Server 2022, Ubuntu, or CentOS—without facing premium cost penalties or licensing surcharges. Furthermore, you are never locked into your initial choice; you can initiate a complete change or reinstallation of the operating system on your node at any time, completely free of charge, directly through your cloud management console.
What level of administrative access and control do I receive with my virtual node?
Every single deployment grants complete, unhindered root-level control over your isolated system environment. Users deploying Linux distributions receive full SSH access with cryptographic key capabilities, while users deploying Windows environments receive native, high-speed RDP access. This complete administrative authority allows your IT team to run custom automation scripts, modify low-level system configuration files, adjust internal firewalls, and alter complex network routing parameters without needing to request permission from our staff.
What control panels and specialized software platforms are supported out of the box?
Our KVM virtual environments are fully compatible with an extensive list of web management software, security protocols, and container utilities. You can seamlessly deploy industry-standard control panels and tools including cPanel, WHM, Plesk, DirectAdmin, HestiaCP, CyberPanel, MikroTik RouterOS, OpenVPN, WireGuard, and Docker to comfortably manage your web apps, databases, or network tunnels. These platforms can be selected during deployment or installed manually via your command-line interface using your root administrative access.
What is covered under your un-managed service support policy?
We offer high-performance un-managed services to keep your ongoing monthly operational costs exceptionally affordable and competitive. Under this self-managed framework, our technical engineering team directly monitors and manages the underlying physical host nodes, power supplies, and network switches. This means that our expert help and support are strictly available for hard reboots, operating system reinstalls, and core hardware failures, while the internal software configuration, application code, and security patches remain under your control.
Can I order additional IPv4 addresses with my virtual server instance?
Every base configuration starts with 0 additional IPv4 addresses to maximize baseline plan affordability and preserve network resources. However, if your specialized projects require multiple distinct networking targets, separate SSL certificates for various domains, or isolated application routing, extra routing paths can be easily ordered and replaced as a paid add-on during the initial checkout process or added later by opening a ticket from your account panel.